Otorento icon

Rent a car Terms

Car Rental Conditions and Required Documents

Before renting a car with Otorento, you can find the key age, license, payment, deposit, delivery, insurance and cancellation conditions on this page in a clear way. Conditions may vary by vehicle group, supplier and location; the latest details are shown in vehicle details and reservation confirmation.

What is usually required to rent a car

Before reading the full guide, quickly review the most common requirements for reservation and vehicle delivery.

Driver's license

A valid license with sufficient duration may be required depending on the vehicle group.

ID / Passport

A valid ID, passport, or required travel document may be requested at delivery.

Age and license duration

Minimum age and license duration may vary by vehicle group, supplier, and insurance conditions.

Payment method

Online payment, prepayment, bank transfer, or pay-on-delivery options may be available for eligible vehicles.

Deposit / Authorization

Some vehicles may require a credit card authorization or deposit; special packages may offer exceptions.

Additional driver

Additional drivers may use the vehicle if they are added to the agreement and meet the conditions.

Required Documents for Car Rental

At vehicle delivery, the main driver must have a valid driver's license and identity document. For guests arriving from abroad, passport, entry information, or additional supplier-requested documents may be required. Required documents and conditions are also shown in vehicle details and reservation confirmation.

Age and License Conditions

Age and license duration requirements may vary by vehicle group, supplier, and insurance conditions. Economy vehicles may have more flexible conditions, while premium, luxury, and large vehicles may require higher minimum age and license duration. Current conditions are shown in vehicle details and rental terms.

Payment, Deposit and Authorization

Otorento may offer online payment, prepayment with remaining payment at delivery, bank transfer, or pay-on-delivery for eligible vehicles. Some vehicles may require a credit card and authorization. Some special packages may offer credit-card-free or deposit-free rental; these advantages apply only to vehicles where they are clearly stated in the conditions.

Additional Driver and Authorized Users

The rented vehicle may only be used by the main driver and additional drivers named in the rental agreement. Additional drivers must be declared before rental, added to the agreement, and meet the age, license, and document conditions required for the main driver.

Delivery, Return and Fuel Policy

The vehicle must be picked up from the delivery point specified in the reservation and returned to the point stated in the return conditions. Delivery, return, waiting time, early or late return, and fuel policy may vary by supplier. The fuel level should be checked at delivery and the vehicle is usually expected to be returned with the same level.

Mileage, HGS/OGS and Extra Fees

Included mileage information is shown on the listing and vehicle detail screens. If a vehicle has a mileage limit, the supplier's mileage excess fee may apply when the limit is exceeded. Highway, bridge, HGS/OGS and similar toll charges are reflected based on actual usage; an additional processing or service fee may apply depending on the supplier.

Insurance, Coverage and Accident Cases

Insurance and coverage scope may vary by supplier, vehicle group, and selected protection packages. For insurance to remain valid, the vehicle must be used in line with the agreement, and required reports must be prepared and delivered to the supplier on time in case of an accident.

Cancellation and Change Conditions

Cancellation and change conditions may vary by reservation type, supplier, and cancellation time. Reservations with free cancellation do not incur deductions if cancelled within the stated period. Campaign, prepaid, or special-condition reservations may have different rules. Current cancellation terms are shown during reservation and in the confirmation.

Special Conditions for Guests from Abroad

For guests arriving from abroad, passport, license type, country entry information, payment method, or credit card conditions may vary by location and supplier. Some eligible vehicles may offer credit-card-free, deposit-free, or pay-on-delivery advantages; these conditions are clearly stated in vehicle details.

Important Notes

The information on this page is for general guidance. Different conditions may apply depending on vehicle group, supplier, location, seasonal campaign, and selected payment package. Before booking, please check vehicle details, rental conditions, and reservation confirmation. Your personal data is processed to carry out the rental process; please review the privacy and personal data protection pages for details.

Not sure about a rental condition?

Before choosing a vehicle, our support team can help with age, license, payment, or deposit conditions.

Contact
Otorento icon

Fahrettin Kerim Gökay Cad. No:276/1 Erenköy İstanbul

info@otorento.com.tr

+90 850 480 1716

Subscribe

You can subscribe to our newsleter to be informed about campaigns and opportunities first

All rights reserved. Otorento 2026. Otorento Turizm ve Organizasyon Ltd. Şti.


All rights reserved. Otorento 2026. Otorento Turizm ve Organizasyon Ltd. Şti.