Privacy Policy

Otorento Turizm ve Organizasyon Limited company (hereinafter referred to as 'Otorento') values the privacy and security of user and member information and makes every effort to take necessary precautions. This Privacy Policy explains the policies and practices related to the security and confidentiality of the personal information you provide while shopping with Otorento.

By using Otorento, you expressly acknowledge and undertake your obligations regarding privacy. Additionally, you consent to the collection and use of your personal information by Otorento, Service Providers, and Service Providing companies, as outlined in this Privacy Policy.

User/Member personal information includes name, surname, address, phone number, email address, and any other information that identifies the user. Information requested by Otorento or provided by the user or information related to transactions carried out on the Website may be used by Otorento and its collaborating entities for various statistical evaluations, creating a database, offering personalized packages, and conducting market research. Unless otherwise specified in this privacy policy, Otorento will not disclose any personal information to companies outside of its collaboration and third parties.

Under the following circumstances, Otorento may disclose information about users and/or members to third parties, beyond the provisions of this privacy policy and terms:

These circumstances include:

• Compliance with laws or legal processes served to us

• Protection of Otorento employees, customers, or public rights, property, or safety

• Request for information regarding users for the purpose of conducting an investigation or inquiry by authorized administrative and judicial authorities

• Situations where it is necessary to provide information to protect the rights or security of users.

Otorento undertakes to keep personal information strictly confidential, treat it as a confidentiality obligation, take necessary measures to ensure and maintain privacy, prevent the entry of confidential information or unauthorized use of such information into the public domain, or disclosure to a third party. Despite Otorento taking the necessary information security measures, Otorento shall not be held responsible in case of any damage to confidential information or its disclosure to third parties as a result of attacks on the Website and the system.

By using the Website, Otorento may use the personal information obtained through the site to inform users about other products or services offered by Otorento, Service Providers, affiliated companies, partners, and agents, or to transmit announcements regarding the sale and campaigns of our current products and services.

Site-specific technical cookies, authentication cookies, targeting/advertising cookies, personalization cookies, and analytical cookies are used based on their purposes of use.

In order for Otorento to provide you with the best possible service, it is mandatory to provide certain personal information, including but not limited to, name, surname, identity document number, and address, depending on the product or service you request. This information will be used for identity verification, account creation, reservation and sales processes, and to conduct some statistics, and it will be encrypted with 'Secure Sockets Layer' (SSL) technology during transmission.

In order to benefit from SSL, your browser must support SSL and your SSL option must be enabled. After the data reaches us, it is always protected in accordance with the most stringent security and privacy standards.

The data you enter, your transactions, and legal requirements are stored by us. Otorento may obtain information about users' use of the Website using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user's browser and stored in the main memory. The technical communication file is not designed to collect data or any other personal information from the main memory or email. Most browsers are initially designed to accept the technical communication file, but users can change their settings to prevent the arrival of technical communication files or to receive a warning when a technical communication file is sent.

To identify system-related problems and promptly resolve any issues that may arise on the Website, Otorento may identify users' IP addresses and use them. IP addresses can also be used to identify users in a general manner and collect comprehensive demographic information. Otorento can update this Privacy Policy at any time by updating this page; therefore, Users and members should periodically visit this page to check the current terms. This Privacy Policy should be interpreted together with the Otorento Terms of Use as a whole.

For any questions, you can contact us at info@otorento.com.tr or call our helpline at 444 30 09.

Otorento Turizm ve Organizasyon Ltd. Sti.

Fahrettin Kerim Gökay Cad.

Pembe Kosk Apt. No: 246/5 A Blok

Göztepe / Istanbul